Our Service
Pre-Sales Service
Free One-on-One Consultation
We offer personalized consultation on bronze sculptures and copper ornaments covering styles, materials, sizes, craftsmanship and quotations, to quickly match your demands for home decorations, landscape sculptures and business gifts.
01
Material & Craft Introduction
We elaborate on pure copper, brass, lost-wax casting and plaster casting techniques, and distinguish the differences between indoor home ornaments and corrosion-resistant outdoor landscape bronze sculptures.
02
Sample Customization Service
Samples of small ornaments are available for customization. Mass production will only start after you confirm the texture, color and details.
03
Transparent Quotation
The quotation lists unit price, packaging and logistics costs item by item with no hidden charges.
04
Customer Privacy and Confidentiality Service
Strictly protect all commercial materials of customers including design drawings, 3D models, corporate logos, customized plans and quotations. No information or customized styles will be disclosed to any third party without permission. A confidentiality agreement is signed to ensure that customers' exclusive designs are safeguarded against copying.
05
In-Sales Service
Real-time Production Updates
We regularly send on-site workshop photos and full-process videos of casting, polishing and coloring for you to track production progress at any time.
01
Flexible Detail Adjustment
Details such as coloring, patterns, letter engraving and logo carving can be modified during production to meet personalized customization requirements.
02
Semi-finished Product Inspection
High-definition photos and videos of finished large sculptures will be provided for your confirmation before packaging.
03
Professional Shockproof Packaging
Small home copper ornaments are packed with foam and wooden boxes to prevent collision; large landscape sculptures are reinforced with solid wooden frames against bumping and oxidation.
04
One-stop Logistics Arrangement
We provide full-truck domestic delivery, export customs clearance, sea and air transportation services, with trackable logistics numbers.
05
After-Sales Service
Installation Guidance
User manuals for placement and maintenance are provided for small ornaments; remote installation guidance and supporting accessories are offered for large outdoor sculptures.
Maintenance Guide
We share anti-oxidation and cleaning methods for copperware to extend the service life of ornaments.
Quality Warranty
All standard products come with a warranty, and outdoor landscape sculptures enjoy anti-corrosion warranty. Free repair is available for damage not caused by human factors.
Damage Repair & Replacement
Free color retouching, restoration or spare parts supply will be provided for products scratched or faded during transportation.
Long-term Follow-up Service
We conduct regular follow-up visits. Services including later renovation, recoloring and supplementary orders are supported. Exclusive discounts are available for enterprises with long-term bulk gift purchases.
Lifetime Consulting Service
You can contact our dedicated salesperson anytime for new styles, craft upgrades and future customization demands.

